Shipping & Delivery

Welcome to sathya.in (the "Website" or "Service"). We strive to provide you with a seamless shopping experience, and this document outlines our shipping and delivery terms. By using our Website, you agree to adhere to these terms and conditions.

Shipping Locations

We offer shipping currently to Tamil Nadu city limits only. On Selective cases, with client verification we offer shipping to other states. Please note that some items may have shipping restrictions based on your location, so kindly review the product details for specific information.

Shipping Costs

Shipping costs vary based on your location, selected shipping method, and the weight/size of the items in your order. You can view the shipping costs for your specific order during the checkout process before finalizing your purchase. Delivery charges within Tamil nadu is for NO COST for orders more than 5000 purchase value.

Order Processing Time

Orders are typically processed within 2 business days after payment confirmation. Please note that business days do not include weekends or public holidays.

Estimated Delivery Time

The estimated delivery time depends on your location and the selected shipping method.

Standard Shipping

Products will be delivered within 3 to 10 days.

Cities within Tamil Nadu - 2 to 3 business days after Order processing
Cities out of Tamil Nadu - 7 to 10 business days after Order processing

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Delivery Delays

While we strive to meet estimated delivery times, please understand that occasional delays can occur due to unforeseen circumstances, such as adverse weather conditions, customs clearance, or carrier issues. We appreciate your patience in such situations.

Delivery Address

Please ensure that your delivery address is accurate and complete. We are not responsible for delivery delays or non-delivery resulting from incorrect or incomplete addresses.

Delivery Confirmation

We consider a package as delivered when the carrier's tracking system shows the package as delivered to the address provided. If you have concerns about delivery or non-delivery, please contact us promptly.

Undeliverable Packages

In the event that a package is undeliverable and is returned to us due to incorrect address information, refusal of delivery, or other reasons, we will refund the purchase price of the items, excluding shipping costs.

Contact Us

If you have any questions or require assistance related to our shipping and delivery terms, please contact us at 7339 400 400.

This site is an e-commerce platform of

SATHYA TECHNOSOFT INDIA PRIVATE LIMITED
371, Palayamkottai Road
Tuticorin - 628002

Voice: 7339 400 400
Email : support@sathya.in

Changes to These Terms

We may update these Shipping and Delivery Terms to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated terms will be effective upon posting.